Marketing MCQs

1725 MCQs  (Page 51 of 173)

The hospitals, loan agencies, postal services and schools are examples of the services of __________?
A. Government sector
B. Private non-profit sector
C. Manufacturing sector
D. Business sector
The services such as repair and installation services are classified as __________?
A. Empathy services
B. Value-augmenting services
C. Facilitating services
D. Assurance services
The marketing which describes the skills to serve the clients is classified as _________?
A. Interactive marketing
B. Internal marketing
C. External marketing
D. Descriptive marketing
Any occasion on which the brand or product is encountered by end customers is called __________?
A. Customer touch point
B. Company touch point
C. Retailers touch point
D. Relationship touch point
The technique which tries to identify real cost of serving an individual customer is called ______?
A. Activity based accounting
B. Cost based accounting
C. Price based accounting
D. Turnover based accounting
Considering the categories of services mix, the air travel with eatable is classified as _________?
A. Tangible goods with accompanying services
B. Pure tangible goods
C. Pure services
D. Major service with minor goods