Marketing MCQs

1725 MCQs  (Page 67 of 173)

When the companies have effective and efficient distribution channels, this differentiation is classified as _________?
A. Effective differentiation
B. Channel differentiation
C. Efficient differentiation
D. Working differentiation
When the companies have better-trained employees’ for the customer services, this differentiation is classified as ___________?
A. Image differentiation
B. Working differentiation
C. Employee differentiation
D. Process differentiation
The type of question in which a respondent can answer in unlimited ways is classified as _________?
A. Completely unstructured
B. Word association
C. Sentence completion
D. Story completion
The external marketing metrics consist of _________?
A. Perceived quality and awareness
B. Customer loyalty and retention
C. Freedom to fall
D. Both a and b
In marketing, the ‘resource adequacy’ is the best classified as _________?
A. Internal marketing metrics
B. Perceived metrics
C. Quality metrics
D. Loyalty metrics