Motivation – Herzberg — Test 1

Correct Answer: A. Hygiene (maintenance) factor
Explanation: Hygiene factors (salary, policy, supervision, working conditions, job security) prevent dissatisfaction; motivators (achievement, recognition, work itself, responsibility, growth) create satisfaction.

Correct Answer: C. No satisfaction
Explanation: Two separate continua: satisfaction ↔ no satisfaction (motivators); dissatisfaction ↔ no dissatisfaction (hygiene).