Q
Which one of these would not be regarded as a dysfunction of bureaucracy according to Merton ?
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A
A. The rules could be upheld at all cost even in the face of a better solution
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B
B. People know they should be guaranteed fair and consistent treatment
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C
C. Adherence to the rules takes precedence over organizational goals
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D
D. Workers are not encouraged to be flexible in making decisions
Correct Answer:
B. B. People know they should be guaranteed fair and consistent treatment
